Responsible Gaming

Gambling as Entertainment

At Betzillo, we believe gambling should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Only bet what you can afford to lose, and always view any money spent as the cost of entertainment, not as an investment or income source.

Age Verification

You must be at least 18 years of age, or the legal gambling age in your state or territory, to use Betzillo. We are committed to preventing underage gambling. If you are under the legal age, please do not attempt to register or place bets.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognise any of the following signs in your own behaviour, please seek help immediately:

• Chasing losses by gambling more to recover money you've lost
• Gambling with increasing amounts of money to achieve the same excitement
• Being unable to stop or reduce gambling despite wanting to
• Hiding gambling activities or lying about the amount of time and money spent
• Gambling to escape problems, stress, anxiety, or depression
• Neglecting family, work, education, or other responsibilities due to gambling
• Borrowing money or experiencing financial difficulties because of gambling
• Continuing to gamble despite negative consequences
• Feeling irritable or anxious when unable to gamble
• Unsuccessful attempts to control or cut back on gambling

Self-Help Tools

Betzillo provides tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a session or time period
• Reality Checks: Enable reminders that pop up during play to help you stay aware of time spent and money wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to gambling for a set period
• Account Closure: Permanently close your account if you wish to stop gambling entirely

To access these tools, log into your Betzillo account or contact our customer support team.

Support Organisations

If you are struggling with problem gambling, help is available. The following organisations provide free, confidential support:

• Gambling Help Online (Australia): www.gamblinghelponline.org.au – Free counselling and support services for people affected by gambling problems in Australia
• GamCare (United Kingdom): www.gamcare.org.uk – Free support for problem gamblers and their families
• GamStop (United Kingdom): www.gamstop.co.uk – National self-exclusion scheme for online gambling
• Responsible Gambling Council (Canada): www.responsiblegambling.org – Resources and treatment information
• National Council on Problem Gambling (United States): www.ncpgambling.org – Information and referral to help services

Take Action Today

If you believe you may have a gambling problem, or if someone you know is struggling, please reach out to one of the support organisations listed above. Help is available, and recovery is possible. There is no shame in asking for assistance – seeking help is a sign of strength.

Your wellbeing is important to us. Gamble responsibly and enjoy entertainment within your means.